Do you offer gift certificates?
Yes we do! Gift Certificates are emailed to the recipient as a code that the recipient enters when he or she shops at Silverfernz.com.
- Expire 5 (five) years after the purchase date.
- Are non-refundable.
- May not be purchased using other gift certificates.
- May not be purchased using any discount or promotion code unless explicitly stated in the offer.
- Can take up to one business day to process, so plan ahead.
Buy a Gift Certificate here!
Sending Orders as Gifts
Can I send an order as a gift?
Yes, of course you can. During checkout, you can enter a gift message, we will out that gift message onto a small gift card and include it with your order. If an order is being sent as a gift we will not include an invoice, only the gift card.
For orders outside of New Zealand, we will not include the invoice, however we are required to put the value of the contents and a description either on a customs declaration sticker (in the case of International Airmail), or a commerical invoice (in the case of International Courier). These customs declarations will state the contents and the total price of the order.
Remember that gifts sent internationally may be subject to taxes, duties or customs fees, the recipient of the order will be responsible for these charges.
All of our orders do include our return address and our logo on the box.
Can I return items I recieved as a gift?
Yes of course, take a look at our returns page for more information.
Yes, we do, you will be able to select gift wrapping for your order during the checkout process.